Who we are

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Brad Isbell
Windrock Insurance is a family business and agency owner Brad Isbell comes from a family with more than 40 years in the insurance business. We are committed to our community and to the satisfaction of our customers. Trust is everything in the insurance world so honesty comes first. Nothing makes us happier than saving our customers money or helping them get the right coverage.  The best result is when we can save you money and get you more/better coverage. Thankfully, that often happens.

Brad says "I believe in the independent agency system. I've been involved in the other where an agent is restricted to one company and has a boss telling him what to sell. Independent is the way to go. I can sell my customers what they need, not what some corporate office tells me to."

What else sets us apart?
  • Accessibility - all clients have their agent's home/cell phone number. And we do return calls!
  • Convenience - our office is open long hours (usually earlier and later than the posted hours) and we're even open on Saturday mornings. We are always happy to come to you or meet you outside of office hours.
  • A friendly  welcome - whether you  need a liability-only policy on an old truck, a million-dollar life policy, coverage for a dozen rental properties or just on your humble home sweet home, we are happy to help.
  • A range of good companies - we are blessed to represent some wonderful companies that are both financially strong and competitive in the marketplace.  
A great quote from Safeco founder H.K. Dent which sums up our feelings about the business as well:
“Insurance produces nothing, it replaces. We have nothing to sell except goodwill and confidence” 

Here's more from Safeco on the advantages of independence:
When shopping for insurance, most people are unaware that there are different kinds of agents they can work with. Choosing the right one can make a big difference in securing the best combination of price and value.

With a captive insurance agent, you only get the guidance of one company that sells one brand of insurance. With an independent insurance agent, you might get up to eight choices.

This is because an independent insurance agent represents multiple brands, and can compare coverage and prices to find the best possible value for your individual circumstances. Independent agents are usually vested members of your community who are committed to doing business face-to-face and being your advocate in times of need.
They also:
  • Work for you when you have a claim.
  • Are not beholden to any one company. This means you don’t have to change agencies as your insurance and service needs change.
  • Are your consultants, working with you as you determine your needs.
  • Are value-hunters who look after your pocketbook in finding the best combination of price, coverage, and service.
  • Offer one-stop shopping for a full range of products, including home, renters, auto, business, life, health, and retirement plans.
  • Can periodically review your coverage to keep up with your changing insurance needs.
  • Are committed to customer satisfaction-it's the key to their livelihood
  • Treat you like a person, not a number.
  • Are licensed professionals with strong customer and community ties.

About our name

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Our offices are in Oliver Springs (near Oak Ridge) and the most prominent topographical feature of the area is Windrock Mountain. This mountain is home to the largest privately-owned off-road vehicle park in the USA. On some weekends as many as 10.000 riders are on the mountain. For this reason we also specialize in insuring off-road vehicles of all types. The neighboring ridges have a number of wind turbines which can be seen in our postcard (right).

http://www.facebook.com/windrockinsurance 
Find local service providers at fixr.com